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Air NZ, United fail to honour $450 US-NZ return fare
A Texas woman claims United airline refused to honour a $656 (US$450) US to NZ return ticket she tried to book through its website. In an email to the Herald, Carol Wright explained how in April, she booked a return fare for a July 2016 trip - the US legs on United and the trans-Pacific legs with Air New Zealand. The next morning, Wright received an email from United claiming that Air New Zealand was unable to ticket a portion of her trip. A United phone representative had told Wright that Air… (www.nzherald.co.nz) Ещё...
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Typical of the american and Kiwi carrier not honoring this ticket mind you UAL have a bad reputation for service and incidents from many decades back But I am surprised air new zealand never honored this ticket but there in for war games with other competitors in NZAA even though anz have a world class reputation for in flight service and highly maintaining there aircraft. Your not the only one out there that had this problem
