Всё
← Back to Squawk list
Buzz Aldrin Explodes On Delta Agents: ‘This is the most lousy operation I’ve ever seen’
Former astronaut Buzz Aldrin was caught on video yelling at Delta Air Lines agents after he reportedly missed his flight at Los Angeles International Airport this week. TMZ reported that Mr. Aldrin, the second person to walk on the moon, rose from his wheelchair in a rage after Delta tried to remedy his situation by offering him a seat on a later flight. (www.washingtontimes.com) Ещё...Sort type: [Top] [Newest]
ok..yikes on this one! I dealt with more than a few late pasengers,wheelchair passengers and lots of celebrities( some more "divas" than others) throughout my career,and basically all you can do is let the person "vent" their anger,offer them an alternative if available,and be as courteous and helpful as you can..they always ask for a supervisor anyway,so caring,listening and briefly being a sounding board is the only solution..by the way, I also met a few astronauts as passengers, who were very gracious and humble..(of course the ones I met were not 87 at the time,late for a flight,nor in a wheelchair)...
And, by the way, you might want to remember, given the Trump rhetoric, that Aldrin is one of the few remaining north American combat pilots with experience dog-fighting over North Korea, where he flew 66 combat missions. I think he is worth holding a flight for a few minutes....
Lot of frivolous comments so far. Here is what should be a national hero who risked everything for his country in the pursuit of science and the advancement of America. Unlike many current soldiers, he actually took his risks for America, not just to prop up a foreign government at the whim of American politicians. He deserves to be cut a bit of slack, whereas many of these replies just make light of the situation or are trolling for someone to criticize. Try to be objective, rather than bloated with pre-conceived ideas. There are not enough details in the article to make an informed judgement. At 87, it might be something as simple as going to the toilet so as not to soak an airplane seat!! Give the guy at least the benefit of the doubt and wait for more facts. Choosing to compare Delta or United or whatever airline is simply both immature and not productive at this point. I have no doubt that when he went to the moon he had an optimistic future for America. Looking at America today, I can understand his disappointment and frustration.
Thank you Hugh. BTW folks, have YOU ever experienced a 'Bad Day'?
I have, just never thought to take it out on the gate agents. Instead, I take my 'bad day' out on the hotel's minibar- more fulfillment.
LAX is the most lousy operation we've ever seen.