Всё
← Back to Squawk list
Delta Air Lines Computer Outage Grounds Flights Across US
Atlanta-based Delta Air Lines’ computer system is down as of 8:52 PM Eastern Standard Time (EST) on Sunday, January 29, 2017. According to Delta, the outage, which was first reported round 7:15 PM EST tonight, has resulted in delays for scheduled departures tonight. Flights already in the air remain unaffected. (airwaysmag.com) Ещё...Sort type: [Top] [Newest]
Yes it was a pain because I got caught in it. However I was stuck on the Big Island in Kona. They DID put us up in the Hilton Waikoloa with $45 in food vouchers. They are giving us $200 ea (2) for inconvenience plus $100 for the additional expenses we incurred so they're still a standup company to me.
As a software developer, I'm kind of curious what happened. Did they decide to install a change which turned out to be catastrophic and had no easy way to undo? It'd be neat to read an insider's breakdown as to what happened.
What you don't see reported is the history of Delta (and Southwest) IT leading up to this event. I'd be willing to bet that both Delta and SW (like most fortune 500 companies) have been outsourcing IT to cut costs. Eventually, companies lose employees with critical technical domain knowledge and end up having a much harder time troubleshooting issues. Ultimately, the customer pays the price!
Was not aware of any issues on Sunday 29 Jan as I flew from Fort Lauderdale thru Laguardia enroute to Norfolk VA arriving 15 minutes, All on schedule. Something worked right, especially for me.
Why don't they just CALL IT what it is. They are being HACKED DAILY!
Can you back that statement up with any proof?