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Southwest Removes Expiration Date From Flight CreditsSouthwest Airlines has a reputation for caring for its customers and being the airline with a "heart". The low-cost carrier has made another announcement designed to make traveling more flexible for its customers. (aeroxplorer.com) More...
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Just wish Westjet would follow suit. Our flight credits have been thankfully extended but still an expiration date exists...this is not the case with credits in many other industries, so why airlines?
Does this include past credits that were going to expire (in January 2023)? Or just new credits?
I think it is any credit that had an expiration date on or after July 28 whether old or new.
Thank you Southwest Airlines for offering your excellent customer service and offering to remove the expiration date from the flight credits. You have always provided me with exemplary service.
I am happy 4U…too bad it didn’t work for a delayed luggage voucher I had from them that I attempted to redeem one day after it expired!
Sorry to hear that Sera, I did have a credit voucher for travel within a year and I tried using it on a flight a few days after the year went by and I had no luck. I just appreciate that they let you change your flights without penalties. I haven't flown since the pandemic, so I've probably been out of the loop. Have a great Summer.
Thanks for your feedback…I appreciate your input!