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Delta Now Offering Online Bag Tracking
Passenger airlines finally catching up to where FedEx/UPS were 10 years ago for letting users see where their belongings are. (feedproxy.google.com) Ещё...Sort type: [Top] [Newest]
FedEx had custodial tracking of packages a lot more than 10 years ago and many years before UPS did. Nice to see the airlines begin the process of catching up.
Now let's see how long it takes for the other mainline carriers to offer this neat new feature.
How long till they charge $10 for this too?
Isn't there a rule that your bags have to accompany you? If everyone was doing their jobs this would be redundant or is this just another pod toy?
As I understand it, the rule is that all bags must have matching passengers on board the aircraft, not that all passengers must have their bags on board. The only exception is bags that have been left off previous flights (i.e. lost bags).
And I would be MUCH more impressed by Delta's technology if they used it proactively to serve their passengers. Last month, on the way to a cruise in FLL, one of my bags was left behind in ATL. After waiting at the baggage carousel for nearly an hour, I went to the Baggage Service desk. There I was informed that they already knew my bag wasn't on board, and that it was coming on the next flight. Instead of letting me waste an hour waiting for my never-to-be-delivered bag, it would have been much better if a Delta representative had met me (and the other 7 or 8 suckers whose bags had been misplaced).
At least they managed to deliver my bag within a couple of hours to my hotel. But I have a suspicion that I wouldn't have seen the same level of service had I not been a Sky Priority (1st Class) customer. Then again, that's the reason why we always fly down for a cruise at least one day early. You never know what's going to happen.
And I would be MUCH more impressed by Delta's technology if they used it proactively to serve their passengers. Last month, on the way to a cruise in FLL, one of my bags was left behind in ATL. After waiting at the baggage carousel for nearly an hour, I went to the Baggage Service desk. There I was informed that they already knew my bag wasn't on board, and that it was coming on the next flight. Instead of letting me waste an hour waiting for my never-to-be-delivered bag, it would have been much better if a Delta representative had met me (and the other 7 or 8 suckers whose bags had been misplaced).
At least they managed to deliver my bag within a couple of hours to my hotel. But I have a suspicion that I wouldn't have seen the same level of service had I not been a Sky Priority (1st Class) customer. Then again, that's the reason why we always fly down for a cruise at least one day early. You never know what's going to happen.
But, but, but...the posters say the "Red Coats are back"...I guess that doesn't include proactive notification of your baggage status.
Just Fedex the bags, they'll easily beat you there if you're flying Delta.