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For example, the bar can do soft drinks and coffee, but they only do coffee, and drinks are self-serve? They offer prepackaged items, but only have non-snacks available upon request. No reminders to wear a mask to save paper and plastic, but they do have only single serve cups and where to stand?
I get it, United is hurting for revenue and wants to cut costs, but at least be honest about it. I don't see myself traveling soon, but if I were, I don't think it would be worth it to visit this lounge.