An exceptional Flight crew... Well above and Beyond the call of duty... Ditto to the Passengers as well.

Stories like this remind me of something that is really easy to overlook: Most people are good and generous and patient. We mostly only hear about people because they’ve done something truly awful. While we still have to deal with those cretins, take a moment to appreciate the fact that the hundred or so random people on this flight are much more representative of humanity in general.

And if you find your eyes watering a bit, don’t blame the pollen, you’re just having the natural reaction to an act of kindness and empathy.

What a feel good story not gonna lie I shed a tear reading it.

That's how every flight crew should behave. Congratulations to everyone involved !!

It goes to show you that the good and real loving of all humanity is still present, no matter what class seating you have.
There but for the Grace of God go I.

quick thinking,a kind heart, and empathy are needed to work for an airline,whether passengers believe that or not..these flight attendants and luckily, the passengers on board showed an understanding that is missing in a lot of interactions people have in todays world..kudos to them all..autism is a lot more common than people think, and misunderstood...

Not a easy situation for the crew

Nice to read stories like this. On twitter I read a similar story about an autistic boy on a flight who was similarly helped You can read the thread here

https://twitter.com/RachelRRomeo/status/1166817555257942016

- thanks for posting. A breath of fresh air, to see simple, unselfish, goodness.

As a parent with a 9 year old with ASD and ADHD I can relate. So glad to hear of understanding and empathy in a situation like this. Most are quick to judge and blame the parents. Good on United and passengers!

Nice to hear a warm hearted story about United. Kindness is contagious. Because the flight crew acted professionally, the passengers followed, and joined forces to help the boy. As a UAL frequent flyer, kudos to them. I should hope the example they provided inspires others.

Cudos to the flight crew and passengers for helping the kid out. This could have entirely gone the other way, and has previously, when an autistic child had a meltdown. One cannot predict when they will have one, or why, but showing some compassion when such happens helps the parents more than one could ever know. The question now is, has United learned something finally?

No one sees the potential danger here? How tolerant was everyone going to be?

CNN is garbage.

i have a autistic (only child) son 9 yrs old now . i travel lots of palaces around the world with him and my wife
i can clearly say only two times i got a complain about his no calm behavior , both of them from USA , in Asia no one compliant all helping out to calm him ..

Sounds like he needs an "emotional support animal."